Refund Policy

Quick summary

One-time digital products

One-time downloadable products (such as the Starter Pack) carry a 14-day no-questions refund window from the date of purchase, unless the product page states a longer one.

Memberships

The Fable 5 Field Guide membership can be cancelled at any time; cancelling stops all future charges. If the first issue isn't useful, your first monthly charge is fully refunded on request within 7 days of that charge. Renewal charges are refundable within 7 days if no new issue has been delivered in that period.

How to request a refund

Email support@fable5.app from the purchase email address with the order details. Refunds are issued to the original payment method by our payment processor or merchant of record, usually within a few business days.

What is never sold

We do not sell model access, provider account subscriptions, API keys, credits, provider accounts, account sharing, or credential proxying — so no refund question should ever involve a provider account.

Questions before buying

Email support@fable5.app before checkout if a product description is unclear. It's cheaper for both of us than a refund.