Delivery & Support
Delivery and Support
How digital products are delivered and how to reach support. Last updated July 5, 2026.
Quick summary
Digital delivery
Paid products are delivered electronically after payment confirmation. Field Guide membership issues and archive access arrive by email; one-time products arrive as an email with a download link. Delivery normally happens within minutes of payment confirmation.
If nothing arrives
Check spam first, then email support@fable5.app from your checkout email address — we resend access within 2 business days, usually much faster.
What delivery never includes
Products never include model access, provider credentials, provider account subscriptions, API keys, or credits. You use your own official AI access.
Support email
For support, delivery questions, refund questions, or corrections, email support@fable5.app.
Corrections
If a status or availability page is outdated, send the official source link and the page URL so we can review it.
Need the short answer?
Fable 5 is back worldwide as of July 1 — in-plan on Max and Team Premium, on usage credits for Pro. See the live status, or use GLM-5.2 or the new Sonnet 5 for cheaper work.
Read the brief Fabel 5 spelling guideSources
This page is independent. Official provider pages are the source of record for access, pricing, and policy.